Contact Us
Contact Lizaro Casino
The Lizaro Casino support team is available 24 hours a day, seven days a week. Choose the channel that fits your question below, and please include your registered email so we can find your account quickly. For your security, never share your full password with anyone, including our staff.
Live chat
The fastest route. Open the chat window from any page and a Lizaro Casino agent will answer around the clock, every day of the year.
Email support
Write to [email protected] for account, verification or payment questions. Replies usually arrive within a few hours.
Complaints
Send a complaint to [email protected]. We aim to acknowledge within 24 hours and resolve as quickly as the case allows.
Responsible play
For limits, time-outs or self-exclusion, contact [email protected] or use the responsible gaming tools in your account.
Lizaro Casino Response Times
Live chat is answered in a couple of minutes at most hours, and email within a few hours. A query that needs a document or a payment trace can take a little longer, and anything involving verification depends on how quickly documents are provided. Complaints are acknowledged within 24 hours and worked through in order.
Before You Contact Lizaro Casino
Many questions about bonuses, payments and withdrawals are answered in the FAQ and help pages, which is often the quickest fix. If you are contacting us about a withdrawal, have your transaction details ready. For account verification, clear photos of the requested documents help us complete checks faster.
Lizaro Casino Complaints and Disputes
If something has gone wrong, raise it first with support so we can put it right, usually within a few days. Should a complaint remain unresolved, it can be escalated to the independent body named in our terms for a final review. Keeping your account messages and transaction references to hand helps us reach an answer sooner.
Data Requests at Lizaro Casino
A request about the personal data we hold — to access, correct or erase it — can be sent to the support desk, which routes it to the right team. We handle every such request in line with our privacy policy and the statutory time limits.
Lizaro Casino Operator Details
Lizaro Casino is operated by Sligo Ltd under a licence from the Curaçao Gaming Control Board. The licence number and registered details appear in the footer of every page. We treat every message in line with our privacy policy.